Bed 365 Privacy Policy — Your Data Is Completely Safe With Us

Welcome to Bed 365. We understand how important your personal information is to you. That's why Bed 365 maintains full transparency in how it collects, stores, and uses that information.

This Privacy Policy explains what information Bed 365 collects, why it collects it, and how that information is kept secure. Our goal is to ensure you can use Bed 365 with complete peace of mind.

By creating an account or using the Bed 365 platform, you are considered to have read and accepted this Privacy Policy. It is important that you read it in full before proceeding.

Bed 365 collects different types of information to deliver its services. These fall into three categories:

a) Information you provide directly:

• Full name, date of birth, and nationality
• Email address and mobile number
• BKash/Nagad/Rocket number (for payments)
• National ID or passport number (for KYC verification)
• Profile Photo (Optional)

b) Automatically collected information:

• IP address and device information
• Browser type and operating system
• Time spent on site and list of pages visited
• Betting & Transaction History
• Login time and location data

c) Information from Third Parties:

• Transaction confirmation details from the payment gateway
• Verification data from fraud prevention services

Bed 365 uses your information solely for the purposes listed below — nothing more:

• Account management: To facilitate registration, login, password reset, and overall account security.
• Payment processing: To maintain records of deposits, withdrawals, and transactions.
• Age & Identity Verification: To prevent access by minors and ensure legal compliance.
• Customer Support: To address your complaints and respond to your queries.
• Security: To detect and prevent fraud, money laundering, and other illegal activity.
• Personalized Experience: To show you games and offers tailored to your preferences.
• Notifications: To keep you informed about important updates, new promotions, and bonuses (you can opt out at any time).
• Legal Obligation: To comply with applicable laws and the directives of regulatory authorities.

Bed 365 does not generally share your personal information with third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket — only the information necessary to process your transactions.
• Identity Verification Services: Licensed verification agencies for the KYC process.
• Law Enforcement: Based on a valid court order or government directive.
• Fraud Prevention: Limited data sharing with security partners.

In all such cases, third parties receive only the minimum information required and are contractually bound to uphold our privacy standards.

Bed 365 uses cookies and similar technologies to enhance your experience. We use three types of cookies:

• Essential cookies: To maintain login sessions and keep the platform running properly. The site cannot function without these.
• Functional cookies: To remember your preferred language, theme, and settings.
• Analytics cookies: To understand which sections of the site are most used — all data is fully anonymized.

You can block or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect certain features of the platform.

How long Bed 365 retains your data depends on the type of information and the purpose for which it was collected:

• Account Information: For the duration of account activity and 5 years after closure.
• Transaction Records: Up to 7 years, as required by law.
• KYC Documents: 5 years after verification.
• Betting history: 3 years after account closure.
• Support conversations: 2 years.

After the specified retention period, data is automatically deleted or anonymized securely.

As a Bed 365 user, you have several important rights:

• Right to Know: You have the right to request access to the information we hold about you.
• Right to Correction: You may request corrections to any inaccurate information.
• Right to deletion: Under certain conditions, you may request that your data be deleted.
• Right to Portability: You can request a copy of your personal data at any time.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Opt Out: You may opt out of marketing emails and messages at any time.

To exercise this right, Help Center Contact us or support@bed365.wsto send us an email. We aim to respond within 30 days.

Bed 365 does not collect data from anyone under the age of 18, nor are they permitted to use the platform. If a minor has registered by mistake, their account will be immediately closed and all associated data permanently deleted.

If a parent or guardian believes their child has registered on Bed 365, please contact us immediately.

Bed 365 uses industry-leading technology and practices to keep your data secure:

• 256-bit SSL/TLS Encryption — all data transfers are secured.
• Two-Factor Authentication (2FA) — An extra layer of security for your account.
• Regular Security Audits — by a third-party specialist team.
• Firewall & intrusion detection — To prevent unauthorized access.
• Restricted staff access — Only authorized personnel have access to user data.
• Automatic Session Timeout — automatically logged out after a period of inactivity.

Keep in mind, however, that no method of transmission over the internet is 100% secure. Always keep your password confidential and change it regularly.

Bed 365 may update this Privacy Policy from time to time. For any significant changes:

• Updates will be published on this page along with the revised date.
• Notifications may be sent to your registered email address.
• Pop-up messages may be displayed on the platform.

Continuing to use the platform after any changes have been made means you accept the updated policy. We recommend reviewing this page regularly to stay informed.

For any privacy-related questions, concerns, or to exercise your rights, please get in touch with us:

• Email: support@bed365.ws
• Help Center: help-center
• Live chat: Available directly on the platform

We typically respond within 24–72 hours.